A: Credit card payments and bank transfers can be made below.
A: You can see your upcoming appointments on your Theranest portal account under the Appointments tab. You can also always let your Therapist know that you want to consent to text message reminders to be alerted via text about upcoming appointments. We ask for your consent on text reminders in your initial intake forms, but you can always update your decision!
A: Receipts are sent to you by your therapist via our secure messaging feature in the client portal Theranest. You will need to log into the client portal to view any secure messages and download attachments. If you are a parent, you must make sure you are on your profile (your name should be in the top right hand corner rathe than your child's) to view your personal inbox. Receipts are sent by the therapist at the end of each month.
A: Prior to your first virtual session, your therapist will send you a secure message through our client portal Theranest containing a Google Meet Link. This will be the link you use for all virtual sessions with your therapist.
A: Click the link provided in the email that said your provider shared new forms with you. If you can’t remember your password to get into the portal, select Reset Password and try to get into the account after your password is reset. If you are a current client you can login to the portal here.